Meghalaya CM Launches Web Portal of State Services Delivery Commission

Meghalaya Chief Minister Conrad Sangma launched the Integrated Web Portal of the Meghalaya State Public Services Delivery Commission at Yojana Bhawan in Shillong on Friday.

Speaking at the occasion, CM Sangma said that the government has been taking many steps to ensure that the entire concept of citizen-centric governance is being done in every department. He also said that the integrated web portal is a step towards achieving citizen-centric governance and improving the overall delivery mechanism.

“A lot of times the basic concept of delivering efficiently and fast is diverted because most of time focus is more on achieving targets and implementing schemes, following guidelines and rules that we forget that we are here to serve the people,” he said.

He added that the 188 services should be made available at the earliest on the portal and urged the departments at all levels to follow the timelines so that there is no delay.

Meghalaya Right to Public Services Act 2020 is an act to provide for the delivery of notified public services to the citizens in the State within the stipulated time limit including the liabilities of the government servants in case of default.

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